Wix and similar builders are cheap and easy. A custom website costs more but does more. This is an honest comparison to help you decide which actually suits your business.
If you are deciding between building your own website on Wix or Squarespace and paying someone to build a custom site, this is for you. We build custom trade websites, so you might expect us to say custom is always better. It is not. The right choice depends on your business, your budget and what you want the website to do.
Website builders like Wix, Squarespace and GoDaddy have real advantages. They are cheap, often free to start. They let you build a site yourself without any technical knowledge. You can have something live in an afternoon.
If you are a sole trader just starting out, you have no budget, and you just need something to point people to, a builder can do the job. It is better to have a basic website than no website at all.
They are also good if you enjoy tinkering. If you like spending your evenings dragging boxes around a screen, a builder gives you full control. You can change anything, any time, for free.
The problems start when you want the website to actually bring in work. Here is where builders struggle:
Builders can do basic SEO, but they are not built for the kind of service and location page architecture that trades need. You can create pages, but structuring them properly for local search, with the right headings, internal links and structured data, is hard work on a drag-and-drop platform.
Wix and Squarespace sites are often slow. They load lots of scripts and styles that you do not need, and you have limited control over what gets loaded. Slow sites rank worse and lose more visitors.
You are working within a template. You can change colours and text, but the underlying layout is fixed. If you want something specific, like a gallery that shows before and after shots in a particular way, it is difficult or impossible.
As your business grows and you want more pages, more features and more control, a builder starts to hold you back. Adding a booking system, integrating with a CRM or building out a proper service page structure becomes a fight against the platform.
A custom website, built by someone who understands trades, gives you full control over every aspect of the site. The design is built around your business, not a template. The structure is built around your services and locations. The technical setup is done properly from the start.
The key advantages are:
Wix and Squarespace charge a monthly fee, typically £15 to £30 per month for a site without their ads. A custom website costs more, but the gap is smaller than most people think.
Our trade websites start at £35 per month, which includes the build, hosting, maintenance and support. That is comparable to what many trades pay for a builder subscription, but you get a site that is actually built for your business and for local search.
The real cost of a builder is not the monthly fee. It is the work you do not get because your site is not showing up in local search and not converting visitors into enquiries.
If you are just starting out, you have no budget, and you want something live quickly, use a builder. It is better than nothing. You can always upgrade later.
If you are an established trade business and you want your website to generate enquiries, a custom site is the better investment. The difference in cost is small, and the difference in what the site actually does for your business is significant.
If you are somewhere in the middle, the question is whether you have the time to build and maintain a site yourself, and whether you are happy with the limitations of a builder. If not, get someone to build it properly.
There is no universal right answer. But most established trade businesses are better served by a custom website, built by someone who understands their trade, than by a DIY builder. If you want to see what that looks like, have a look at our work or get in touch.
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